Guides
The insurance decision
Recovered property can affect an open or settled theft claim. Record who recovered it, its location and condition, and notify the insurer promptly. Do not assume you may sell or dispose of it because a replacement has already been purchased.
What to clarify before relying on cover
Ask about ownership and the next steps under the settlement terms. Keep police or recovery records and avoid double-counting recovered items in an outstanding loss inventory. Any damage to the recovered property needs its own evidence.
Practical preparation
Record the recovered item's serial number and condition before treating it as the missing property. Keep recovery, custody and settlement records together. If identity is uncertain, state that uncertainty; a similar item should not be added to or removed from a claim inventory without proper verification. If recovery involves a fee or transport cost, ask about that expense separately before assuming it forms part of the earlier theft settlement.
- Recovery record and item identity
- Condition and custody
- Insurer instructions after settlement
Worked example
A stolen outboard is located after the claim has been paid. The owner contacts the insurer with the recovery details before collecting, using or selling it.
Put the decision in context
Keep the incident account, technical findings, cost estimates and policy decision as separate records. Each answers a different question. In an emergency, prioritise safety and appropriate assistance; document actions when safe to do so. For non-urgent expenditure, clarify the scope and authority before committing. Ask who makes the coverage decision and who manages repairs. If you disagree with an outcome, obtain the reasons and use the provider’s complaints process or appropriate advice.
Continue with Yacht Claim Assessment and Repair Guides for related decisions, or use the yacht insurance guide library to find another topic.
Prepare a clear insurance enquiry
Record the facts you can support, the evidence still missing and the precise decision you need. Keep the response beside the relevant policy document.
Frequently asked questions
Can I keep both the payout and recovered equipment automatically?
Do not assume that. The settlement and policy terms determine the position; notify the insurer and obtain instructions.
Does submitting a repair estimate authorise the work?
Not necessarily. Check the insurer’s process and obtain the required decision. A contractor booking, assessor recommendation and insurer approval can be different steps with different responsibilities.
Sources and limits
The official links below provide policy or manufacturer context. The preparation notes and scenarios are editorial guidance, not quotations from those sources. No model specification establishes insurance cover; check the documents applying to your own circumstances.
Related guides
- Yacht Claim Assessment and Repair Guides
- How to Make a Boat Insurance Claim
- Insurance Complaints and AFCA for Boat Owners
- Boat Insurance Policy Comparison Worksheet
